Contact

CHICZ headquarters

CHICZ
New Yorksingel 68
2548 HV Den Haag

Telephone

+31(0)638023766

Note: the return address is printed on the address label that can be found on your parcel and may differ for every order. 

For general customer inquiries

customerservice@chicz.nl

For all press inquiries

press@chicz.nl

For all job inquiries

Do you want to learn more about a career at CHICZ?
We are always interested in motivated, creative and growth aiming individuals. Are you an fashion stylist, a professional blogger or an IT expert and are you convinced that you can help us create the best content and make things easy and convenient for our customers, please contact us jobs@chicz.nl

For complaints

At CHICZ we really care about our customers. That is why we are committed  to give our customers a great shopping experience. In the event you have a complaint about a product or service you purchased from CHICZ, please contact us via:

Regular post
CHICZ
New yorksingel 68
2548 HV Den Haag

We will review the complaint and try to resolve the complaint to everyone’s satisfaction. We will respond to your complaint within 14 days. If we need more time to reassess your complaint, we will inform you accordingly.

If you disagree with the solution or we can’t work it out together, you can submit your complaint to the Disputes Committee via the European ODR Platform (https://ec.europa.eu/consumers/odr/).

Company information
Chamber of Commerce (KvK): 68306784
VAT (BTW): NL161092561B02
ING Bank
IBAN: NL41 INGB 0008 3536 01
BIC: INGBNL2A